Batdorf & Bronson Coffee Roasters

Customer Service

Customer Support

How Can We Help?
Riley Shiery
eCommerce Customer Service

Our customer service team is here to answer your questions Monday-Thursday from 7:00AM to 5:00PM PST. If you have a question, send us E-Mail or call 1-800-955-5282 ext. 138. We will respond to your inquiry within 24 hours, or the following business day if you contacted us on a weekend or during a holiday.

Question About Shipping & Delivery

We created a couple of really helpful guides to help answer some of our most frequent questions regarding roasting and shipping.

Returns & Replacements

We pride ourselves on selecting only the highest quality coffee, equipment and merchandise for batdorfcoffee.com. However, if you are dissatisfied with any product purchased from us, please let us know within 30 days of purchase.